I’m Edgar Payamps, a Product Design Leader with 20+ years of experience modernizing complex SaaS platforms in regulated industries. I focus on simplifying compliance-heavy workflows and turning them into scalable digital products that improve adoption, retention, and operational efficiency.

At Intertek Alchemy, I led UX initiatives that helped maintain a 97% customer retention rate and increased feature adoption by 80%. By introducing scalable design systems and AI-assisted prototyping workflows, teams accelerated delivery cycles by roughly 30% while improving platform consistency.

Over my career I’ve worked across enterprise software, ecommerce, automotive, and pharmaceutical industries, partnering closely with product, engineering, and leadership teams to align user experience decisions with real business priorities.

Fluent in English and Spanish, I focus on helping teams simplify complex systems and move from idea to production-ready solutions faster.